Spanish IT Support

AnyTech365 is actively seeking a Spanish-speaking technical support agent 💻 specializing in cybersecurity and IT for its office located in Casablanca. If you are passionate about technology and have strong skills in cybersecurity and technical support, this opportunity is for you! At AnyTech365, you will work in a dynamic environment offering numerous opportunities for professional growth.

WHAT WILL YOUR RESPONSIBILITIES BE

- Answer calls, provide remote assistance, and respond to electronic requests.

- Understand and apply best practices to provide first-level support and the best possible customer service in a timely manner.

- Perform remote clean-ups as instructed.

- Resolve issues on the first call whenever possible, using knowledge gained during training and consulting available documentation.

- Record problems in the database.

- Demonstrate the ability to understand and retain dynamically changing information related to the support department and organization.

- Maintain a positive attitude and behavior. Show a high level of responsibility for all operational tasks and adhere to expected standards.

WHAT YOU GET IN RETURN

- A competitive salary.

- Rapid professional growth.

- Performance-based bonuses.

- 100% paid training.

- A stable and evolving position.

- A pleasant work environment and atmosphere.

- A highly motivating development plan.

- Ongoing challenges.

REQUIREMENTS

- Bac + or higher in Computer Science or IT.

- At least one year of experience in a similar role.

- Perfect command of spanish language and impeccable communication skills.

- Strong listening and service orientation.

- Diligent, committed, punctual, and proactive.

WHAT DOES IT MEAN TO BE AN #AnyTechie?

• Being open to new experiences and opportunities: we are a multicultural company, and we export our vision all over the world, with more than 25 nationalities in our offices.

• Being proactive: one of our values is attitude, the most important thing is the desire and enthusiasm to learn new things. Have a "can do" attitude

• Passionate about technology: being an IT company we want all our employees to feel comfortable working with everything related to technology

• Be responsible for your work: Managers and Directors are there to support you and help you achieve your goals

We are ready to hire the right candidate(s) immediately, so don't wait! Apply now and seize this exciting opportunity to join our team of #AnyTechies.

👉 Learn more about us and what we do at AnyTech365.com & Trust Pilot!